FAQs- Udderly Smooth Products and Information

Udderly Smooth Canada

Frequently Asked Questions

Helpful answers about Udderly Smooth moisturizers, ingredients, fragrance, product selection and where to buy in Canada.

Find your formula

Choosing an Udderly Smooth cream

Udderly Smooth Original Body Cream with illustrated hands and hooves.
What is the difference between the Udderly Smooth moisturizers?

Original Body Cream provides everyday head-to-toe moisture for normal to dry skin. Original Hand Cream offers convenient moisture in 57 g and 114 g tubes. Shea Butter Foot Cream is enriched with shea butter for dry-feeling feet and heels. Extra Care Cream is a fragrance-free formula with 10% urea for very dry skin.

Which products have a fragrance?

Original Body Cream, Original Hand Cream and Shea Butter Foot Cream share Udderly Smooth’s light ocean-and-lilac fragrance. Extra Care 10% Urea Cream is fragrance free.

What does 10% urea do in Extra Care Cream?

Urea is a moisturizing ingredient known for its hydrating, softening and gentle exfoliating properties. In Extra Care Cream, 10% urea helps very dry skin feel softer, smoother and better hydrated.

Is Udderly Smooth greasy?

Udderly Smooth creams are formulated to absorb quickly and moisturize without leaving a heavy, greasy feel.

Where can I find product ingredients?

Current ingredient lists appear on the individual product pages and on the product packaging. If you have a known sensitivity or allergy, review the package before use because formulations and packaging can change.

Everyday moisture

Using Udderly Smooth

How often can I apply Udderly Smooth?

Apply to dry areas as needed and massage into the skin until absorbed. Many people keep a cream near the sink, at a desk or in a bag so moisture is within reach throughout the day.

Can I use Udderly Smooth on my face?

Some customers use Original Body Cream as a facial moisturizer. As with any cosmetic, avoid direct contact with the eyes, consider testing a small area first and discontinue use if irritation occurs.

Can Udderly Smooth be used on hands, feet and the body?

Yes. Choose the formula that best fits the area and the level of dryness. Original Body Cream is a versatile everyday moisturizer, Hand Cream is convenient for frequent use, Shea Butter Foot Cream is designed with dry-feeling feet in mind and Extra Care provides fragrance-free moisture for very dry skin.

Is “Udder Cream” different from Udderly Smooth Body Cream?

No. “Udder Cream” appeared on older packaging. The label was updated to better describe the product’s cosmetic use as a moisturizing body cream; it remains the familiar quality formula families have used for generations.

What should I do if I have questions related to a medical condition or treatment?

Udderly Smooth products are cosmetics intended to moisturize the skin. For questions connected to a medical condition, prescription or treatment plan, ask your physician, pharmacist or other qualified healthcare professional which skin-care products are appropriate for you.

Our family and products

About Udderly Smooth

Who developed Udderly Smooth?

Udderly Smooth was developed in 1978 by registered pharmacist Bill Kennedy. Today, three generations of the Kennedy family continue manufacturing Udderly Smooth in Salem, Ohio.

Does Udderly Smooth test on animals?

Redex Industries does not conduct animal testing or contract others to conduct animal testing on its behalf.

Where can I buy Udderly Smooth in Canada?

Udderly Smooth is available through participating Canadian pharmacies, retailers and online stores. Product selection and availability vary by location. Visit our Where to Buy page for current options.

Can you send coupons or free samples to individuals?

We do not currently mail coupons or free samples directly to individuals. Promotions and sample availability may vary by participating retailer.

The very large question

Does the 12-foot cow have a name?

Yes. Meet Miss Moo: twelve feet of fiberglass, cow spots, seasonal wardrobe choices and absolutely no interest in travelling unnoticed.

Follow her appearances with #SpottedMissMoo.

Miss Moo, the 12-foot Udderly Smooth cow, wearing a pink tutu.
12 feet tall. Approximately subtle.

Still wondering?

Ask the Udderly Smooth family.

If your question is not answered here, send us a message and we will point you in the right direction.